At paksot, the privacy of every Pakistani player is something we take seriously. This Privacy Policy explains exactly what personal data we collect when you use our platform, how it is used, who it is shared with, and the rights you hold over your own information. We believe you deserve full transparency — no fine print, no surprises.
A plain-English overview of our core privacy commitments to every player on the paksot platform. The full legal text follows in the sections below.
All personal data stored by paksot — including your CNIC details, contact information, and financial records — is encrypted at rest using industry-standard AES-256 encryption. Your information is never stored in plain text.
paksot does not sell, rent, or trade your personal data to any third-party advertisers or data brokers. Your information is used solely to operate and improve the paksot platform and to comply with our legal obligations.
Under our international gaming license obligations, you retain the right to access, correct, or request deletion of your personal data held by paksot at any time. Simply contact our support team and we will respond within five business days.
Payment data processed via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank is handled through PCI-DSS compliant payment gateways. paksot does not store your full card or mobile wallet credentials on our own servers.
paksot only collects the personal data that is strictly necessary to operate the platform, verify your identity under KYC requirements, process your transactions, and comply with our anti-money-laundering obligations. We never collect data for its own sake.
Promotional emails, SMS notifications, and bonus alerts from paksot are entirely optional. You can update your communication preferences from your Account settings or by contacting our support team at any time — no questions asked.
1.1 paksot ("we", "us", "our") is committed to protecting the privacy of all individuals who use our online casino and sports betting platform. This Privacy Policy describes in clear terms how we handle your personal data, what choices you have, and how we keep your information secure.
1.2 This Privacy Policy applies to all services offered on the paksot platform, including cricket betting, live casino games, slots, color prediction games, and all payment and account management services accessible at paksot.org and any associated mobile interfaces.
1.3 This policy should be read alongside our Terms & Conditions, which are incorporated herein by reference. In the event of any conflict between this Privacy Policy and our Terms & Conditions on a data privacy matter, this Privacy Policy shall prevail.
1.4 If you have any questions about how paksot handles your personal data, please contact our support team before registering. Details are provided in Section 16 of this policy.
2.1 For the purposes of applicable data protection law, paksot is the data controller in respect of all personal data collected and processed through the paksot platform.
2.2 As the data controller, paksot is responsible for determining the purposes and means of processing your personal data and for ensuring that such processing is carried out lawfully, fairly, and transparently.
2.3 paksot operates under an international gaming license and processes personal data in accordance with its obligations under that license, including obligations relating to Know Your Customer (KYC) verification and anti-money-laundering (AML) compliance.
3.1 paksot collects only the personal data that is necessary for the purposes described in Section 5 of this policy. The categories of personal data we collect are set out in the table below:
| Category | Data Points Collected | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, nationality, gender | At registration and KYC verification |
| Contact Data | Email address, mobile number, residential address (city, province, postal code) | At registration |
| Verification Documents | Scanned copy of CNIC (front and back), utility bill or bank statement for address verification | During KYC review |
| Financial Data | Payment method details (JazzCash/EasyPaisa mobile number, bank account name), transaction history, deposit and withdrawal records | When making deposits or withdrawals |
| Gaming Activity Data | Game sessions, bets placed, wager amounts, game outcomes, bonus usage history | Continuously during platform use |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automatically on platform access |
| Communication Data | Live chat transcripts, support emails, feedback submissions | When you contact paksot support |
| Marketing Preferences | Your opt-in or opt-out status for promotional communications | At registration and when updated |
3.2 paksot does not collect or store sensitive personal data such as biometric data, medical records, or religious beliefs unless we are specifically required to do so by law or regulatory authority.
3.3 We do not collect full payment card numbers. All card and mobile wallet payment processing is handled by our PCI-DSS compliant payment gateway partners. paksot only retains a tokenised reference to your payment method for reconciliation purposes.
4.1 paksot collects personal data through the following channels:
4.2 Where paksot collects personal data from third parties, we ensure that those third parties have the appropriate legal basis to share that data with us.
5.1 paksot processes your personal data for the following purposes:
5.2 paksot will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.
6.1 paksot processes your personal data on the following legal bases:
7.1 paksot does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
7.2 All third parties who process personal data on paksot's behalf are contractually required to handle that data securely and only for the specific purposes authorised by paksot.
7.3 paksot will never share your personal data with third-party advertisers, data brokers, or any party for purposes unrelated to the operation of the paksot platform.
8.1 paksot uses cookies and similar tracking technologies on the paksot platform to enhance your experience, maintain session security, and collect aggregated analytics data. The types of cookies we use are as follows:
8.2 paksot does not use third-party advertising cookies or allow any advertising networks to place cookies on the paksot platform.
8.3 You may control cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from using core paksot platform features, including logging in to your account.
9.1 paksot retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, subject to the following minimum retention periods required by our international gaming license and AML obligations:
9.2 Following the expiry of the applicable retention period, paksot will securely delete or anonymise your personal data in accordance with our data destruction procedures.
10.1 paksot implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
10.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, paksot will notify affected players without undue delay and will take immediate steps to contain and remediate the breach.
10.3 While paksot takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your paksot login credentials and for ensuring that your device is secure.
11.1 paksot respects your rights in relation to your personal data. Subject to applicable law and our legal retention obligations, you have the following rights:
11.2 To exercise any of the rights listed above, please contact our support team using the details in Section 16. We will acknowledge your request within 24 hours and provide a substantive response within five (5) business days.
11.3 paksot will not charge any fee for handling data subject rights requests, except where such requests are manifestly unfounded, repetitive, or excessive, in which case we reserve the right to charge a reasonable administrative fee.
12.1 The paksot platform is strictly intended for adults aged 21 years and above. paksot does not knowingly collect personal data from any individual under the age of 21.
12.2 As part of our registration and KYC process, paksot carries out CNIC-based age verification to ensure that all registered players meet the 21+ age requirement. Any account found to belong to a person under the age of 21 will be permanently closed without notice, and all personal data associated with that account will be deleted in accordance with our data retention procedures, subject to any legal obligations to retain records of the underage registration attempt.
12.3 If you are a parent or guardian and believe that your child has registered a paksot account, please contact our support team immediately at [email protected]. We will investigate and take appropriate action, including closing the account and deleting the associated personal data, within 24 hours of receiving your notification.
13.1 paksot's platform infrastructure is hosted in data centres that may be located outside Pakistan. Where your personal data is transferred to or processed in a jurisdiction outside Pakistan, paksot ensures that appropriate safeguards are in place to protect your data, including contractual data protection clauses consistent with international best practice for data security.
13.2 paksot does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards as described in clause 13.1.
13.3 Our KYC and payment processing partners may process data in their own operating jurisdictions. All such partners are contractually bound to handle your data in accordance with standards consistent with this Privacy Policy.
14.1 The paksot platform does not contain links to third-party websites or services beyond what is necessary for platform operation. Where any third-party service is integrated into the paksot platform (for example, a payment gateway interface), that third party's own privacy policy governs the data they collect and process directly.
14.2 paksot is not responsible for the privacy practices of any third-party services. We recommend that you review the privacy policies of any third-party services you interact with in connection with your paksot account.
15.1 paksot reserves the right to amend this Privacy Policy at any time. Where changes are material — for example, where we introduce a new category of data collection or a new purpose for processing — paksot will notify registered players by email at least seven (7) days before the changes take effect.
15.2 The most current version of this Privacy Policy is always available at paksot.org/privacy-policy. The "Last Updated" date at the top of this policy will be revised on each update. We recommend that you review this policy periodically.
15.3 Your continued use of the paksot platform following the effective date of any amendment to this Privacy Policy constitutes your acceptance of the revised policy. If you do not accept the revised policy, you must cease using the paksot platform and contact our support team to close your account.
16.1 If you have any questions, concerns, or requests relating to this Privacy Policy or paksot's handling of your personal data, please contact our Data Privacy team through the following channels:
16.2 For formal data subject rights requests (access, rectification, erasure, portability, restriction, or objection), please include your paksot account username, a description of your request, and a copy of your CNIC for identity verification. paksot will acknowledge all formal requests within 24 hours and provide a substantive response within five (5) business days.
16.3 If you are not satisfied with paksot's response to your privacy concern, you have the right to escalate your complaint to the relevant supervisory authority or to the dispute resolution body designated under our international gaming license.
Join hundreds of thousands of Pakistani players who trust paksot with their personal data and their entertainment. Your information is safe with us — always.